fix: 知识库术语解释加PDCA/SMART/OKR三篇文章
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@@ -251,6 +251,46 @@ const categories = ref([
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<li>系统会持续跟踪逾期和进度</li>
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</ol>`,
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},
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{
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title: "PDCA双循环",
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summary: "计划(Plan)→执行(Do)→检查(Check)→改进(Act)的持续改进循环",
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content: `<h4>PDCA双循环</h4>
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<p>PDCA是计划→执行→检查→改进的持续改进循环,由戴明提出,是CMA管理控制体系的核心框架。系统菜单已按PDCA四阶段分组。</p>
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<h5>双循环模型</h5>
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<table border="1" cellpadding="6" cellspacing="0" style="border-collapse:collapse;width:100%;margin:8px 0;">
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<tr style="background:#f5f5f5;"><th>循环</th><th>频率</th><th>内容</th><th>系统对应</th></tr>
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<tr><td><b>战略循环</b></td><td>年度/季度</td><td>战略地图更新·O调整</td><td>战略回顾会</td></tr>
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<tr><td><b>执行循环</b></td><td>月度/周度</td><td>KR追踪·KPI考核·改善</td><td>经营看板+差异分析</td></tr>
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</table>`,
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},
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{
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title: "SMART原则",
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summary: "设定KPI的五项原则:具体的、可衡量的、可实现的、相关的、有时限的",
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content: `<h4>SMART原则</h4>
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<table border="1" cellpadding="6" cellspacing="0" style="border-collapse:collapse;width:100%;margin:8px 0;">
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<tr style="background:#f5f5f5;"><th>字母</th><th>含义</th><th>好KPI</th><th>差KPI</th></tr>
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<tr><td><b>S</b></td><td>具体的</td><td>库存周转从45天降到30天</td><td>提升效率</td></tr>
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<tr><td><b>M</b></td><td>可衡量的</td><td>渠补率从82.8%降到75%</td><td>改善渠道关系</td></tr>
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<tr><td><b>A</b></td><td>可实现的</td><td>管理费从91万降到85万</td><td>降到0(不现实)</td></tr>
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<tr><td><b>R</b></td><td>相关的</td><td>仓库KPI→库存周转率</td><td>仓库KPI→客户满意度</td></tr>
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<tr><td><b>T</b></td><td>有时限的</td><td>Q3前完成TOP5谈判</td><td>尽快完成</td></tr>
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</table>`,
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},
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{
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title: "OKR",
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summary: "目标与关键结果:O是定性方向,KR是定量衡量",
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content: `<h4>OKR——目标与关键结果</h4>
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<p><b>O</b>(目标):我们要去哪里?——定性、有方向感</p>
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<p><b>KR</b>(关键结果):怎么知道到了?——定量、可衡量</p>
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<h5>OKR vs KPI</h5>
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<table border="1" cellpadding="6" cellspacing="0" style="border-collapse:collapse;width:100%;margin:8px 0;">
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<tr style="background:#f5f5f5;"><th>维度</th><th>OKR</th><th>KPI</th></tr>
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<tr><td>本质</td><td>设定目标+衡量结果</td><td>持续监控健康状况</td></tr>
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<tr><td>频率</td><td>季度设定</td><td>持续追踪</td></tr>
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<tr><td>场景</td><td>战略落地、创新突破</td><td>日常运营、绩效评估</td></tr>
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</table>
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<p>CMA系统已内置OKR模板库(<a href="/okr-templates">/okr-templates</a>),每个O可预设3-5个KR。</p>`,
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},
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],
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},
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{
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