项目Bot
4cad2b73c4
ci/woodpecker/push/main Pipeline was successful
- ai-cs 用户/profile 已不存在，旧 runuser 调用必然失败且被 except: pass 吞掉 - 线索只落 /root/leads/leads.json，任总侧零通知（线上活缺陷） - 新通道：POST 127.0.0.1:8660/bus/send，notice_class=fallback，收件人不变(200653946) - 新增 /root/leads/notify.log 落痕，杜绝静默失败
87 lines
3.4 KiB
Python
87 lines
3.4 KiB
Python
"""AI获客 - 客户咨询接口"""
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from fastapi import APIRouter, HTTPException
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from pydantic import BaseModel
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import json, os, datetime, urllib.request
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router = APIRouter(prefix="/api/cma/lead", tags=["AI获客"])
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# 客户咨询通知唯一通道：系统总线中继 8660 → 任总 DM。
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# 2026-10-22 起取代旧的 ai-cs routing-live.py（该 profile/user 已下线，runuser 必然失败且异常被吞，
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# 导致线索静默丢失通知）。中继类别按契约取 fallback（无会话兜底），company 类被中继直接拒绝。
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BUS_RELAY_URL = "http://127.0.0.1:8660/bus/send"
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BUS_KEY_FILE = "/srv/hermes/shared/.secrets/bus_relay.key"
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BOSS_USERID = "200653946" # 任富海
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NOTIFY_LOG = "/root/leads/notify.log"
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class LeadRequest(BaseModel):
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name: str
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phone: str
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requirement: str = ""
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source: str = "sxbh.ltd"
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def _log_notify(ok, detail):
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"""通知结果落痕（旧实现 except: pass 静默吞异常，导致线索漏通知无人知晓）"""
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try:
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os.makedirs(os.path.dirname(NOTIFY_LOG), exist_ok=True)
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with open(NOTIFY_LOG, "a", encoding="utf-8") as f:
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f.write("%s %s %s\n" % (datetime.datetime.now().isoformat(timespec="seconds"),
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"OK" if ok else "FAIL", detail))
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except Exception:
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pass
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def notify_boss(name, phone, requirement):
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"""客户咨询通知：经系统总线中继 8660 推任总 DM。失败不阻断主流程，但必须留痕。"""
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now = datetime.datetime.now().strftime("%Y-%m-%d %H:%M")
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content = (
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"## 新客户咨询（sxbh.ltd 官网）\n"
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f"> 姓名：{name}\n"
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f"> 电话：{phone}\n"
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f"> 需求：{requirement or '（未填）'}\n"
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f"> 时间：{now}\n\n"
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"承诺 30 分钟内联系。"
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)
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try:
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with open(BUS_KEY_FILE, encoding="utf-8") as f:
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key = f.read().strip()
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if not key:
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raise RuntimeError("bus key empty")
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payload = json.dumps({
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"touser": BOSS_USERID,
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"msgtype": "markdown",
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"content": content,
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"notice_class": "fallback",
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}, ensure_ascii=False).encode("utf-8")
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req = urllib.request.Request(
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BUS_RELAY_URL, data=payload,
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headers={"Content-Type": "application/json",
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"X-API-Key": key,
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"X-Notice-Class": "fallback"},
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method="POST",
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)
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with urllib.request.urlopen(req, timeout=10) as resp:
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body = resp.read().decode("utf-8", "ignore")[:300]
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_log_notify(True, body)
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return True
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except Exception as e:
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_log_notify(False, "%s: %s" % (type(e).__name__, e))
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return False
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@router.post("")
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def create_lead(data: LeadRequest):
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"""接收客户咨询并保存"""
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record = data.model_dump()
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record["timestamp"] = datetime.datetime.now().isoformat()
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record["status"] = "new"
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log_dir = "/root/leads"
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os.makedirs(log_dir, exist_ok=True)
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with open(f"{log_dir}/leads.json", "a") as f:
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f.write(json.dumps(record, ensure_ascii=False) + "\n")
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# 客户咨询通知唯一通道：推任总 DM（经 ai-cs 分流）；不再推 8800 全员群
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# （2026-10-22 裁定：8800 仅限内容类群发，客户线索含个人信息，不得进全员群）
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notify_boss(data.name, data.phone, data.requirement)
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return {"success": True, "message": "咨询已提交，我们将在30分钟内联系您"}
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